Refund Policy

We hope you'll love your purchase, but if not we're happy to provide you with a full refund or exchange.

How to get a refund or exchange

  1. Simply contact us with 14 days of receiving your item and let us know you want a refund.
  2. We'll confirm your purchase and ask you to return the item.
  3. Once the item has arrived back we'll issue your refund.
Please note: Unfortunately we cannot cover the cost of postage to return items. However, if an item is faulty or damaged on arrival we may use our discretion and offer you a refund or exchange without needing the item returned first.

How to cancel an order

We ship items the next working day in order to give you a short grace period to change your mind.

  1. Simply contact us and let us know you wish to cancel your order.
  2. We'll confirm your purchase and if we haven't dispatched your item yet, we'll cancel the order and give you a full refund.
  3. If your item has already been dispatched, we'll give you a return address. Simply send your item back to us and we'll give you a refund when it arrives.
Please note: Unfortunately we cannot cover the cost of postage to return cancelled items that have already been dispatched.

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